Code of Practice

The 2024 ABYA Code of Practice provides professional guidance for all ABYA Members in the way they operate their businesses. It covers areas such as: 

  • Standard of service 
  • Listing agreements 
  • Proof of ownership 
  • Customer identity verification of both seller and buyer 
  • Anti-money laundering controls and checks 
  • Recreational Craft Directive Certification 
  • VAT status 
  • Contracts 
  • Surveyors 
  • Handling and auditing of client funds 
  • Source of funds. 

All ABYA Members are required to hold Professional Indemnity and Public Liability insurance. ABYA may be able to assist with complaints regarding allegations of professional misconduct. ABYA cannot adjudicate on individual complaints, which should be dealt with under the legal system. 

If you have any concerns with regards to an ABYA Member following our professional standards, please email We take every complaint very seriously.  

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